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Glitches in new e-filing Income Tax Portal: Finance Ministry, Infosys meeting TODAY at 11 AM

Are you worried about how to access the new Income Tax E-filing portal? E-filing Income tax portal has launched newly on 7th June 2021 www.incometax.gov.in for various compliances and timelines to be met. Especially renewal of registrations under section 12A/ 12 AA 10(23c) and 80G.

Multiple technical glitches are coming in the way of using the income tax portal. Taxpayers, professionals, and other stakeholders are complaining about these glitches. From the very first day of the portal launch, there are multiple inconveniences for taxpayers like

  • Unable to login with their old passwords,
  • Difficult to find form 10a,
  • Problem in uploading a digital signature

Certain technical glitches associated with the portal specifically related to the renewal of registration to date. Many users posting tweets tagging finance minister to resolve the problem. We will further discuss these in detail.

Unable to login with old password

It generates an error while logging into the income tax portal. It seems that the password is not integrated with the PAN of the taxpayer.

Form 10a

In case the login successfully takes place, the user faces a problem in finding the form 10a from various income tax forms listed under the e-file tab.

Digital signal utility software

In this section instead of the java utility, the em sign utility is available on income tax portal. It implies that you will require a physical token of digital signature. Previously, the signature files could have been generated and attached even later.

Information saving

Complete information is not saved on the new income tax portal. Some of the organizations tried to fill up form 10a in the initial days of the new portal. They say that their information did not save on the new portal. Previously this facility was available on the old income tax portal.

Expiring of session

There is a number of complaints about session expiring the session while filling up the details. Even after multiple attempts, they were not able to completer the form and upload the documents.

In the press release on 15 June 2021, the ministry of finance has informed that the senior officers of the ministry will be holding an interactive meeting on 22nd June 2021 between 11 am to 1 pm with the Infosys team on the issues and glitches of income tax portal. They will clarify and resolve the queries related to such technicalities and receive inputs on the working of the new portal.

The other stakeholders including other members of the ICAI auditors, consultants, and the taxpayers will also join the interaction.

For more such updates, keep watching this space!

Advices Budgeting Daily News Finance Strategy

New Income Tax Portal!

Isn’t it exciting! Income Tax has launched a new portal for e-filing. It is named ‘e-filing2.0’. What are the new changes? Will it be easier to use than the previous one. Let’s discuss and learn more about it.

Income Tax Portal is in its initial stage, So there may be some issues sometimes like delay in opening the website, slow in filling the detail. So if you are facing these issues and worried about how to file your returns, you can choose the offline option for now. Infosys has said and regretted these glitches. The new URL for the website is www.incometax.gov.in.

About Portal

Despite all these glitches, the new portal is very much sorted in comparison to the previous one. Representation of the portal is very effective. Additionally, there are many videos for awareness about different income tax topics and processes. You will find some sections like:

  • Dashboard
  • e-file
  • Authorized Partners
  • Services
  • Pending Actions
  • Grievances
  • Help

For News and updates, you have to scroll down and access the folder. All the resources are mentioned for ITR related problems.

How to Log In?

As for the user id, you can use the PAN card number or the Aadhar number which is linked. Thereafter, you will receive an access message. After that entering your password you will be completely logged in.

You will need to update your profile step by step. You will find a dashboard and a Modified “You ask and we Answer” section in it. By clicking on this section you can ask all the queries related to income tax file returns and other services provided. you will not need any professional guide for the problems, only by visiting and learning the portal you will be able to do all of it by yourself.


This is the main attraction of the portal in comparison to the previous portal. It is very much user-friendly now. You will need to select a mode of filing to proceed. There are two modes mentioned in the portal

  • Offline (using HTML utility)
  • Online (recommended)

You will then need to choose your type of income tax form according to your income. If you do not know which type of form you should fill then help is there to help you out. Some beneficial services will be available only when the profile update is done 100%. The new portal also includes all-new mobile app services for tax-related issues. File your returns now in a more easy manner!

For more updates like these, keep watching this space!