Are you worried about how to access the new Income Tax E-filing portal? E-filing Income tax portal has launched newly on 7th June 2021 www.incometax.gov.in for various compliances and timelines to be met. Especially renewal of registrations under section 12A/ 12 AA 10(23c) and 80G.
Multiple technical glitches are coming in the way of using the income tax portal. Taxpayers, professionals, and other stakeholders are complaining about these glitches. From the very first day of the portal launch, there are multiple inconveniences for taxpayers like
- Unable to login with their old passwords,
- Difficult to find form 10a,
- Problem in uploading a digital signature
Certain technical glitches associated with the portal specifically related to the renewal of registration to date. Many users posting tweets tagging finance minister to resolve the problem. We will further discuss these in detail.
Unable to login with old password
It generates an error while logging into the income tax portal. It seems that the password is not integrated with the PAN of the taxpayer.
In case the login successfully takes place, the user faces a problem in finding the form 10a from various income tax forms listed under the e-file tab.
Digital signal utility software
In this section instead of the java utility, the em sign utility is available on income tax portal. It implies that you will require a physical token of digital signature. Previously, the signature files could have been generated and attached even later.
Complete information is not saved on the new income tax portal. Some of the organizations tried to fill up form 10a in the initial days of the new portal. They say that their information did not save on the new portal. Previously this facility was available on the old income tax portal.
Expiring of session
There is a number of complaints about session expiring the session while filling up the details. Even after multiple attempts, they were not able to completer the form and upload the documents.
In the press release on 15 June 2021, the ministry of finance has informed that the senior officers of the ministry will be holding an interactive meeting on 22nd June 2021 between 11 am to 1 pm with the Infosys team on the issues and glitches of income tax portal. They will clarify and resolve the queries related to such technicalities and receive inputs on the working of the new portal.
The other stakeholders including other members of the ICAI auditors, consultants, and the taxpayers will also join the interaction.
For more such updates, keep watching this space!